IT Support

24/7 Help Desk

Level 1 break-fix solutions around the clock. Focused exclusively on resolving immediate support issues and improving user productivity, SKYFY Help Desk delivers on effective end-user incident management and trouble ticket resolution.

 

Technical Support

SKYFY Tech Support is delivered by a dedicated Tech_Rescue Team assigned to your account. At Level 2 Support, Tech_Rescue is resourceful as it is capable. With industry-leading multi-tier response, they get the job done.

 

Remote Assistance

Included with every Support Service plan, Unlimited Remote Assistance gets results. Using a suite of communication tools, including remote device/desktop access, our teams are trained to remotely resolve issues.

 

On-Site Support

Local Tech_Rescue teams are on standby to dispatch at any time of day or night, weekends or holidays. Multi-tiered dispatch includes 30 min response times that get a team on-location, ready to go.

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Whatever the issue is, you'll have a team of experts to lean back on. 24/7.